Payment Related Topics
If you are unable to use a Credit Card, you can also use a Bank Transfer. However, the drawback with a bank transfer is that it generates a considerable administrative overhead for us on small amounts, so we kindly ask that if possible, you do not initiate this for amounts under 75 Euro.
Technical Related Topics
When you’re not using RizomUV, the string does nothing. It’s not spyware. What it does,is to provide a basis for Rizom-Lab to generate a license file to use on your computer. The string of text is unique for each computer. Therefore, each RizomUV license will be associated to at least one Rizom Host ID (you can have two per computer, max), and the subsequently generated license file using the Rizom Host ID is what allows a computer with a current license to run the software.
If you have a current license, you can find the Rizom Host ID in the Menu->Help->License Manager – it’s the text string at the bottom of the dialog
The secondary Rizom Host ID is the identifier of the second computer you wish to run Rizom UV on. So if you’re a student, you can use the same license for your school and home computer. If you’re an artist, you can have a license on your PC and one on your Mac, or one on your main and one on your secondary workstation.
However, please note that you can’t run the two simultaneously, it’s either on one or the other computer.
- If you don’t have a current license file RizomUV will show the Rizom Host ID at startup.
- If you have a current license, you can find the Rizom Host ID in the Menu->Help->License Manager – it’s the text string at the bottom of the dialog
When you buy your license in the shop, simply enter both Rizom Host IDs to ensure they get registered.
Please note that you can do this from a tablet or cellphone. You will need your Rizom Host IDs, and access to the website to generate the license file. So if you have one or two offline computers which will be running the software, just grab a demo, run it, note down the Rizom Host ID(s), access your cart or account page on anything internet-capable, enter them, and once the purchase is done, or the license file generated, you can just download and deploy it on the relevant computers.
For MacOS, please contact us.
License Related Topics
Perpetual licenses don’t expire, however perpetual license support will.
As an example, if you purchased a license March 01st 2018, you will not be able to run builds generated after 11:59 pm on March 01st 2019
1. Purchase a few months of subscription(s) For a new perpetual license, you will need to accumulate 12 consecutive subscription months.
2. Purchase a new perpetual license.
For example, let says you ordered a perpetual license the January 1 2018, you will be able to run endlessly the last release built before January 1 2019.
However, if this is something many users want, we may want to revisit this stance.
In order to do this, go to your account, use the “SET” button, and enter your new Rizom Host ID.
Note that the number of changes allowed is limited in order to protect us from abuse.
Floating License Related Topics
Please note you may have to pay an additional fee based on the amount of tokens you add, previous tokens, and time left on your subscription plan.